To help you sort through the marketing speak, we’ll compare the features offered from Bitdefender and Sophos Home. Newer, more damaging threats like ransomware can put you at risk, and you need to trust that your antivirus has the right features to protect against the worst of them. There’s more to a good antivirus than protecting you against viruses.
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We've had some issues with some of the installations in terms of getting the installation, configuration, and flows correct, and sometimes, their support is not as simple and easy to deal with as we'd like."īitdefender MDR is ranked 13th in Managed Detection and Response (MDR) with 3 reviews while Sophos Managed Threat Response is ranked 9th in Managed Detection and Response (MDR) with 5 reviews. It's not all in one, but all of those are different branches." "They can improve their support a little bit. When something is detected, what did it all entail? There are a lot of those things. It could be in terms of tech support, or it could also be things like getting the reports and getting the summary back from the labs. That can always be improved, no matter what tier you're on. If you don't pay for it, your response time is going to be a little bit less. The way they're designed is that if you pay for it, you can have a turnaround time in a very short amount of time. It depends on how much and what tier you want to be a part of. The throughput and the response time can always be better, but there's already a solution out there. "We need more updates as there are always more threats coming." "They're doing a really good job.
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